Project title:

Users' Perceptions of Personal Emergency Response Service in Macau

Person in charge:

Lecturer Lei Wai In, Nancy

Sponsor:

Senior Citizen Home Safety Association, Hong Kong

Brief information:

This study seeks to evaluate the quality of Personal Emergency Response Service (PERS) in Macao by assessing the opinions collected from the users on the content, charge, and convenience of the service, as well as the attitude of the service providers.

Methodology:

Questionnaire survey and interviews

Subjects:

Users of PERS in Macao

Period:                 

2010.09-2011.04