1. Loan 

1.1 KWNC faculty and staff and students

Category	No. of items for loan*	Loan period for books/multimedia items (days)	No. of renewals	Overdue fines (MOP/day)
Students of higher education certificate/diploma programme	5	14 / 14	1	2
Students of bachelor degree programme	10	14 / 14	1	2
Students of postgraduate certificate/diploma programme	10	14 / 14	1	2
Students of master degree programme	12	28 / 28	1	2
Full-time faculty	35	30 / 14	5	—
Non-academic full time staff	3	14 / 14	1	—
External teachers of the BSN programme	5	30 / 14	1	—
Nursing preceptor	3	14 / 14	1	—
Part-time teachers of the Extra-Mural Studies Department	3	30 / 14	1	—

　　* Including the MALA institutional card.​ 

1.2 Other users

Category	Annual fee (MOP)	No. of books for loan	No. of renewals	Loan period (days)	In-library reading	Additional requirement	Overdue fines (MOP/day)
Kiang Wu Hospital staff	100	2	1	14	✓	—	2
Alumni	100	2	1	14	✓	—	2
Retired KWNC staff	free	2	1	14	✓	—	2
KWNC advisors	free	2	1	14	✓	—	—
Graduates of ESD Heath Care Training Programmes / Courses	100	2	1	14	✓	A deposit of MOP300	2
Nurses of other medical care institutions	300	2	1	14	✓	A deposit of MOP300	2

2. Borrowing

A valid identification document (student card, Library card or ID card) must be presented for borrowing an item.

3. Loan period

Refer to the above tables (1.1 & 1.2).

4. Renewals

Loans may be renewed at the circulation counter, through the e-Library system or by phone or email. The number of renewal for different memberships is listed on above tables (1.1 and 1.2).

5. Items not for loan 

Periodicals and journals, dictionaries, theses, encyclopaedias, statistical data, newspapers as well as most of the multimedia materials are not available for loan. 

6. Multimedia collection

Most of the multimedia collection may only be used in the Library (except for teaching purposes); however, discs that go with books, as well as some of the films and English learning multimedia materials can be borrowed. 

7. Loans and returns

7.1 Students need to borrow items in person. Faculty members may email a loan request to the Library staff naming the title of the item.  Once registered, the requested item(s) will be delivered to the requester via the Logistics Division. Delivery service is once a day.

7.2 Apart from returning the loaned titles to the circulation counter, borrowers may also drop them in the book drop located at the library.

8. Overdue loans and fines 

8.1 Loans should be returned in time. Where a borrower fails to return a loaned item that is overdue for more than one month, it will be taken as lost and his/her borrowing privileges will be suspended until it has been returned or a replacement cost paid.

8.2 Fines for overdue items are charged at the rate stated in the above tables and capped at MOP60 per item. All fines must be paid within one month, otherwise the borrowing privileges will be suspended until the fines have been paid.

9. Loss and damage

Where the loaned items (such as books, VCDs, DVDs, videotapes, audiotapes and laptops) are found lost or damaged, the borrower should inform the Library staff as soon as possible, and shall be liable for a replacement cost at the original price of the lost or damaged item. Where the lost item is a disc that goes with a book, the replacement cost shall be 50% of the book’s original price. Where the lost or damaged item is not priced, the replacement cost shall be MOP1/page. In addition, an administrative fee of MOP100 shall be charged for each item.

10. Items recommended for acquisition by students 

10.1 The items recommended for the purchase must be related to the academic programmes offered by KWNC.

10.2 The Library will only consider buying those titles that it is not carrying. 

10.3 Students can submit a Book Recommendation Form online from the library website.

10.4 The Form will then be forwarded by the library staff to the relevant faculty member(s) for review.

10.5 The requestor will be notified of the review result.  

10.6 The requestor will be informed once the item is available at the Library. 

11. Code of conduct in the Library

11.1 Keep quiet and turn the volume of your mobile phone down.

11.2 Keep the Library clean and tidy; apart from bottled water, no food and drink is allowed.

11.3 Return Books, journals, newspapers and multimedia materials to the cart after use.

11.4 Put back all the desks and chairs before leaving. 

11.5 Vandalizing library property is strictly prohibited.

11.6 Clear the loan procedures before leaving the Library. 

12. Stocktaking 

All the loaned items shall be returned within the period on demand by the Library for the purpose of stocktaking. During stocktaking, the Library will be closed and loan services suspended.

13. Use of computers and electronic devices 

13.1 Users should take good care of the computers (including laptops) and electronic devices of the Library.  

13.2 Users are not allowed to install any software on the Library’s computers (including laptops).

13.3 Users are not allowed to post any irresponsible words or commit any illegal act online when using the Library’s computers (including laptops) and wireless internet access. 

13.4 Priority for the use of computers is given to the users who need to search references or the online catalogue in the information retrieval area. 

13.5 Users have to comply with the copyright law of Macao when doing printing, copying or scanning at the Library; otherwise they shall bear all the legal liabilities arising from the breach of the said law. 

14. Loss of Library card/student card

Report to the Library staff immediately for the loss of the Library card/student card. The card holder shall be responsible for any loss incurred from the misplacement thereof or the use thereof by a third party. 

15. Cancellation/Replacement of a Library card

15.1 Before graduation or discontinuing the study, students shall return all the loaned items and pay up the fines, if any; otherwise they will be referred to other units for handling. 

15. 2 Where the Library card is not renewed, external borrowers shall return all the loaned items or pay up any fine, whichever case may be, within 10 days of the expiry; otherwise penalty charge shall be deducted from their deposit. 

15.3 External borrowers shall pay a cost of MOP20 and an administrative fee of MOP100 for Library card replacement.

16. Use of discussion rooms

16.1 There are ten discussion rooms in the Library, 

16.2 An eight-people room may only be booked where there will be more than three users; a four-people room may only be booked where there will be more than two users. 

16.3 Bookings are accepted only within two weeks in advance. 

16.4 Each student may use a room once an hour and up to three hours a time.

16.5 If no one else has booked the room or there is no other walk-in registration, the same student may continue to use it for another three-hour after having registered. 

16.6 No booking shall be exchangeable or transferrable.

16.7 In case of special needs, the Library has the right to cancel any booking, and the users will be informed so.

16.8 Failure to show up within the first 15 minutes of the booked time will result in the cancellation of the booking. In that case, the reserved time slot may be released for a new booking or walk-in registration.

16.9 The discussion room may not be left unoccupied for more than 15 minutes at any time during the reserved period, otherwise the booking may be cancelled for another walk-in registration.

16.10 Users have to keep down their voice volume in the discussion room or they will be asked to leave the room after repeated warnings.

16.11 No food or drink is allowed in the discussion room except bottled water.

16.12 It is the users’ responsibility to take care of their personal belongings, and the Library will not be responsible for the loss thereof or damage thereto.

16.13 Before leaving the room, tidy up the desks and put back the chairs in place. Turn off all air conditioners and lights.

17. Use of laptops

17.1 Six laptops are available for students to borrow.

17.2 Laptops can be borrowed from the circulation counter and have to be returned there on the same day. Failure to do so may result in the borrowers being fined at the rate of MOP50 per day until they are returned.

17.3 Before returning the laptop, the borrowers shall delete any file that they downloaded or copied thereon.

17.4 In case of the loss of the laptop, the user shall pay compensation equivalent to the original price of the laptop and all the software installed therein. An administrative fee of MOP100 shall also be charged in addition.

18. Use of lockers  

18.1 Eight lockers are available for use in the Library.

18.2 The lockers are available on a first-come-first-served basis.

18.3 The locker key can be borrowed at the library circulation counter. Return the key there on the same day. Failure to do so may result in the key keeper being fined at the rate of MOP5 per day until it is returned.

18.4 In case the key is lost, the key keeper shall bear the costs of lock replacement and an administrative fee of MOP100.

19. Database Worshop

A group of 5 students or above can request for a database workshop online.